Effective date: October 07, 2026
Chronis Elite LLC (“Chronis Elite,” “we,” “us,” or “our”) operates chroniselite.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, submit a program inquiry, subscribe to updates, register for a program, or use links to our booking or shopping services.
Legal business name: Chronis Elite LLC
Privacy contact: admin@chroniselite.com
Depending on how you use the site, you may provide:
– Your name, phone number, email address, and message through a contact form.
– Parent or guardian contact details and program preferences when you submit a program inquiry.
– For the Chronis Juniors inquiry form, the parent or guardian’s name, phone number, and email address, along with the player’s age and preferred facility.
– Your email address if you subscribe to updates.
– Information you provide when contacting us about a registration, purchase, or service.
The Chronis Juniors form is an inquiry, not a completed registration. We may use the details submitted to follow up with the parent or guardian about the program.
Please do not send medical or other sensitive information through a general website form. If information is needed for safe participation, provide it through the official registration process on our iClassPro portal.
When you submit a form on our website, the form information is stored in the website’s WordPress database and emailed to Chronis Elite’s administrative email address. The email is sent through an SMTP email service. We use this information to respond to inquiries and administer registrations, services, or orders.
When you visit the site, we and our service providers may collect information such as your IP address, browser and device type, pages viewed, referring website, and interactions with the site. This information may be collected through cookies and similar technologies.
Google Analytics is connected to this website through Site Kit by Google and is used to understand website traffic and use.
We use the Meta Pixel to measure advertising effectiveness. When a parent or guardian successfully submits an inquiry form and reaches the thank-you page, the Pixel records a Lead conversion event. The Pixel is not configured to send the form’s field values—such as the parent or guardian’s contact details or the player’s age—to Meta, and email/phone advanced matching is not enabled. Meta may receive information about the conversion event and page visit through the Pixel and related browser technologies. Meta’s own privacy terms and controls also apply to its processing of information.
We may use information to:
– Respond to questions and program inquiries.
– Help families identify a suitable program or facility.
– Contact a parent or guardian about the program they asked about.
– Administer registrations, sessions, purchases, and services.
– Send program updates and promotional emails to families who have registered or subscribed through iClassPro. These emails are sent through iClassPro. You may unsubscribe using the link in an email or by contacting us.
– Understand site use, measure advertising, improve the website, and protect its security.
– Comply with legal obligations and protect our rights and the safety of others.
Submitting an inquiry does not automatically subscribe you to marketing emails. We use phone numbers to respond to inquiries or communicate about registrations. We do not send marketing text messages.
We do not sell personal information.
We may photograph or film training sessions, camps, and events and use these images on our website, social media, and promotional materials. We use identifiable images of participants only with permission from a parent or guardian, provided during registration through our iClassPro portal. A parent or guardian may withdraw this permission at any time by emailing admin@chroniselite.com. Withdrawal applies to future use. Where reasonably possible, we will remove requested images from our website and social media accounts.
The website is hosted by GoDaddy and uses WordPress and Elementor Pro. Service providers that support website hosting, form processing, email delivery, analytics, or advertising measurement may process information on our behalf.
Some website links take you to external services:
– iClassPro for program registration, booking, and family email communications.
– TUO Systems/Arrivo for the online apparel store.
When you submit information or make a transaction through an external service, that provider’s privacy policy and terms also apply. Chronis Elite receives information needed to administer a registration, such as parent and player details and consents provided during registration, or to fulfill an order, such as the customer’s name, contact details, and items purchased.
Cookies and similar technologies may support website functions, analytics, and advertising measurement. You can block or delete cookies through your browser settings. You can also manage how Meta uses activity for advertising through your Facebook or Instagram ad preferences. Browser settings may not stop all analytics or advertising technologies.
Our programs serve children, but the website and its forms are intended for parents, guardians, and adults. A parent or guardian should submit inquiries and registration details on behalf of a minor player. The Chronis Juniors inquiry form asks for the player’s age and preferred facility, along with the parent or guardian’s contact details.
We do not knowingly collect personal information directly from children under 13 through our website. If we learn that a child under 13 has submitted personal information directly to us, we will delete it.
We keep information for as long as reasonably necessary to respond to inquiries, administer services or orders, maintain business records, resolve disputes, and meet legal obligations. Form submissions may remain in the WordPress database and in email records for that period. Retention may depend on the type of information and the service involved.
We use reasonable safeguards to protect information. No method of online transmission or storage can be guaranteed to be completely secure.
You may ask us to access, correct, or delete personal information we hold about you or your child, or to stop sending you marketing emails. To make a request, contact us at admin@chroniselite.com. We may need to verify your identity or authority before responding.
Our website may link to third-party booking, shopping, social media, map, or other services. We do not control their privacy practices. Please review their policies before submitting information.
We may update this policy from time to time. The current version will appear on this page with its effective date.
For privacy questions or requests:
Chronis Elite LLC
Email: admin@chroniselite.com
Mailing address: 45 Cherry Valley Avenue, West Hempstead, NY 11552